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Applying for a Property

Applying for a rental property can be a daunting task, let us make this as smooth as possible for you.

So you have viewed a property online that you love, it will suit your needs – what next?

You can firstly set up your profile with 2Apply (if you haven’t already done so).

Click here to go to 2Apply online.

Set up your profile by following the bouncing ball with their website, registering your details and completing any important information. Once you have completed all your referee information (rental, personal, employment references) it will send the referees an email for them to complete an online reference. A little trick is to give your referees a heads up that this will happen, as the sooner you have those references back, the better your application presents.

A few tips & tricks;


We need 100 points of ID for all applicants who are to be listed on the tenancy agreement. Not only does this help us with verifying who you are, it also assists with meeting people at the open inspections.

Your living history.

We understand that not every tenant applying has rented before (and may have impeccable rental history). If you have recently sold your home, pop your selling agent details down for a reference. If you are a first time renter, pop your parents details down for a quick reference. If you do have rental history, check that your Property Manager is still available to be contacted, otherwise check with the agency and see who would be the best contact for the reference. If there were issues during your previous tenancy, be honest. Tell us about it, and tell us what you might do differently this time around.

See if you can obtain a copy of a rental history ledger from your previous agent. If you haven’t rented before, what about including a bank statement showing your mortgage repayments as consistent payments.


Up to date employment details are a critical part of your tenancy application. We need to show the owner that you can afford to rent their home. Also include two to three of your most recent payslips to verify your income. Unemployed? That is fine, you are probably receiving a current payment from Centrelink. Include the most recent statement of future payments from Centrelink as part of your income. Even if you work and also receive income from Centrelink, state all of this in your application.

If you are self-employed, this can be a bit more tricky. However provide details of your accountant who can verify your notice of income assessment for the last financial year. Include a copy of this with your application as well if you have it handy.

We use the 30% rule as a general guide to assess the affordability of tenants – if the annual rent of the property exceeds 30% of your annual household income then your application could be unsuccessful based on the risk.

Tell us about you.

Imagine being in the position where you were selecting someone to live in your home, you would want to know as much information about them as possible. So include a little story about you and your family/pets. It doesn’t have to be long, just a brief overview.

Additional documents.

You are welcome to include any other documents that you believe will assist your application. This could include a photo of your pet/s, a written reference or bank statements.

What happens after you have applied.

It is our office policy that applicants view the property (or have someone view it on your behalf if you are unable to). Once an open inspection has been conducted, we will process applications. This could take some time, depending on the amount of applications received and how quickly referees submit their references – this is why we recommend to give your references the heads up to expect our call or email. Sometimes the biggest time delays are when documents & information are missing so we recommend taking the time to ensure your application is completed in full.

If you are successful, you will receive a phone call from us to go through the details of the tenancy.

If you are unsuccessful, please don’t be disheartened. This is generally not a reflection of your application, as we receive a high volume of applications for each property. We can only select one! Unfortunately we are unable to give you feedback on why your application is unsuccessful as we present all applications to the owner for their decision.